Personal Doctor by DKV

We present our health insurance with personal doctor service. From the app, you will choose your family doctor who will accompany you in your health questions and will accompany you at all times. You can have a virtual consultation, request an appointment with specialists, have all your health data and prescriptions at hand, as well as manage your health with the help of an administrative manager (authorizations, management of medical appointments).



In the Personal Doctor app you can:



Sign your insurance documents, in order to start using Personal Doctor.

Select your Personal Physician, the one that best suits your needs (you will be able to view their CV and the score they have based on the real experience of other clients). In the case of children under 15 years of age, you can also select their personal pediatrician.

Once you have selected your Personal Physician, schedule an appointment to meet you: welcome session, initial check-up, prevention plan...

Medical attention: through this section, you can contact your personal doctor and his medical team, if he is not available. You can contact both by chat and by video consultation.

Agenda: you can access all the medical appointments you have scheduled, edit or cancel them. You will have at a glance your virtual appointments with your Personal Doctor as well as face-to-face appointments with the specialists recommended by your family doctor.

My health: you can consult all the information related to your health: basic health data, digital card, health folder, access to personal medical equipment, authorization history, your electronic prescriptions...

Emergencies: access to the emergency medical directory: telephone, chat and search engine (available in the next version)

My insurance: you will have access to your insurance data and access to a chat with a team that will help you at all times with any query related to your policy (changes to personal data, payment methods, etc.)

+ Health catalog of health services that you can purchase directly as additional bonuses to your insurance at special prices: aesthetics, assisted reproduction services, nutrition, sports, child care...